Emergency Dental Care and Problem Assessments

Same-day & pre-booked appointments for dental pain, broken teeth, swelling, and other urgent issues or concerning

From £60 (Registered Patients) | From £100 (New Patients)

Dental emergencies can happen unexpectedly—but not every dental concern needs same-day care. Whether you're in urgent pain or simply want timely advice for a new dental issue, we offer both emergency and problem assessment appointments.

Our goal is always the same: to assess your issue thoroughly, provide immediate guidance, relieve discomfort where possible, and plan any necessary treatment.

To Arrange an Emergency or Pre-Booked Appointment Call Us On 01473 62 62 88

Who Is It For?

You may need an Emergency Appointment if you have:

✔ Severe toothache or dental pain
✔ Facial or gum swelling
✔ Knocked-out or broken teeth
✔ Bleeding from the mouth
✔ Trauma to the teeth or jaw

✔ Non-healing Ulcers
✔ Signs of infection (e.g., abscess)

You may prefer a Pre-Booked Assessment & Advice Appointment if you have:

✔ A non-urgent concern like a chipped filling, loose crown, or mild discomfort
✔ A dental problem that’s worrying you but isn’t causing major symptoms yet
✔ A request for professional advice about a newly noticed issue

We offer appointments to both existing patients and walk-ins/new patients. If you're unsure whether your situation is urgent, call us and our trained team will help assess your needs.

How It Works

We aim to get you out of pain and address the most pressing part of your dental concern on the same day.

✔ Full assessment and advice by a qualified dentist
✔ Immediate treatment provided where possible
✔ Tailored treatment planning if further care is needed
✔ Transparent explanation of any costs involved

Both emergency and pre-booked assessments carry the same fees. Treatment, if needed, is charged separately.

Fees & Payment

Registered Private Patients: £60 for advice and assessment
New Patients / Walk-Ins: £100 for advice and assessment

A £50 deposit is required for new patient bookings.
If treatment is needed (e.g., a filling, extraction), this will incur additional charges.

What to Expect

The Emergency Process

Call & Triage – Our reception team will ask a few questions to understand the nature and urgency of your problem.
Appointment & Assessment – You’ll be seen by a dentist for an examination and advice. If possible, treatment will be started immediately.
Follow-Up (if needed) – Some problems may require a return visit to complete full treatment.

When Will I Be Seen?

We reserve dedicated emergency appointments every day at 12:30pm, specifically for patients in urgent need.

In addition:

• We may also have short-notice availability due to occasional cancellations.
• Appointment allocation is always based on clinical urgency, as assessed during your triage call:

Before 11:00am – Existing patients (private and NHS) are prioritised
After 11:00am – All patients are triaged and seen based on need and availability

If we cannot offer a same-day appointment, we’ll find the next best available time

Aftercare & Monitoring

• Our goal is to relieve your symptoms and stabilise the issue as a priority.
• In many cases, follow-up appointments are needed to complete long-term treatment.
• You’ll receive clear advice from your dentist about what to do next and how to manage any symptoms at home.
• If you have any questions or your symptoms change after your visit, our team is here to help—just give us a call.
• Regular dental check-ups help prevent future emergencies and keep your smile healthy long-term.

Signs of a More Serious Issue

If you’re experiencing any of the following, let us know immediately—we may advise calling 999:

⚠ Slurred speech or confusion
⚠ Extreme shivering or breathlessness
⚠ Not passing urine in 24 hours
⚠ Rash that doesn’t fade when pressed
⚠ Feeling very unwell while on antibiotics

We follow national Sepsis Awareness Guidelines and take your safety seriously.

Why Choose Martlesham Heath Dental Practice for Your Dental Treatment?

At Martlesham Heath Dental Practice, our commitment to exceptional care and personalized treatment sets us apart. We combine advanced technology with a compassionate approach to ensure every patient experiences comfort, confidence, and outstanding results.

Personalized Treatment Plans: We tailor every dental procedure to your unique needs, ensuring that your treatment is as effective and comfortable as possible.

State-of-the-Art Technology: Our modern facility is equipped with the latest dental innovations, allowing for precise, minimally invasive treatments and faster recovery times.

Experienced, Caring Professionals: Our skilled team of dental experts is dedicated to providing compassionate care, ensuring that your dental experience is both pleasant and stress-free.

Comprehensive Services: From routine check-ups to advanced cosmetic and restorative procedures, we offer a full range of services to keep your smile healthy and vibrant.

Patient-Centered Approach: Your comfort and satisfaction are our top priorities. We listen to your concerns and work with you to achieve your dental goals in a welcoming and friendly environment.

Experience the difference at Martlesham Heath Dental Practice—where innovative techniques meet genuine care for a healthier, more confident smile.

Qualified & Regulated Care.

At Martlesham Heath Dental Practice, patient safety and excellence in care are our top priorities. As a CQC-regulated practice with nearly 40 years of trusted experience, our highly qualified dental professionals adhere to the strictest standards of safety, hygiene, and clinical expertise.

When it comes to your dental treatments, choosing a practice that operates within a fully regulated environment is essential. Our expert-led care is delivered in a compliant setting, ensuring your comfort, security, and peace of mind at every stage of your treatment journey.

Trust our nearly four decades of experience to provide you with safe, regulated, and exceptional dental care.